3446 Casino & Sportsbook Data Care
This page describes what we collect when you use 3446 and how we keep that data protected. We at 3446 take data security seriously, and we're transparent about what happens to your information from the moment you sign up until your account is closed. We collect only what we need to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and deliver our services to members across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.
Our commitment is straightforward: we do not sell your data. We do not use your contact details for marketing without your consent. We encrypt sensitive information and store it on secure servers. We comply with Indonesian data protection principles, and we delete data when you close your account or when legal requirements allow it. This policy explains our practices in plain language.
What We Collect and How We Use It
We collect information in three ways: what you give us directly, what we observe as you use 3446, and what third-party payment processors and service providers give us. When you sign up, we ask for your full name, email address, phone number, date of birth, and government-issued ID (your KTP, passport, or driver's licence). This information is mandatory because Indonesian financial regulations require us to verify your identity before you can deposit funds or withdraw winnings. We use this data solely for account verification (know-your-customer, or KYC), fraud prevention, and regulatory compliance.
As you use 3446, we log your activity: which games you play, when you log in, what devices you use, your IP address, and your betting history. We collect this data to detect fraudulent patterns (such as multiple accounts from the same device), to personalise your experience, and to improve our platform. We also track which payment method you use (for example, if you deposit via Mandiri or e-wallet) so we can match incoming transfers to your account. We retain this log data for at least one year to satisfy audit and regulatory requirements.
We never store your full bank account number or credit card details. Payment processors tokenise that information, meaning we hold only a secure reference code.
Third-Party Processors and Data Sharing
We work with specialised vendors to deliver our service. Our payment processors (the companies that handle mobile banking, local payment, online payment, and bank transfers) see your account name and transfer amount so they can match deposits and withdrawals. Our hosting provider stores our databases on servers that may sit outside Indonesia, though we select providers with strong privacy commitments. Our email delivery service sees your email address and any notification messages we send. We also use analytics software to understand how members navigate 3446, which helps us improve our interface and game library.
We contractually require all third-party processors to protect your data to the same standard we use. We do not permit them to use your data for their own marketing. If we change vendors, we notify affected members. We do not sell, trade, or share your personal information with unaffiliated third parties for their own purposes. The only exceptions are when we are legally compelled to disclose information (for example, to law enforcement with a valid warrant) or when disclosure is necessary to prevent fraud or protect safety.
Your Rights and Our Obligations
You have the right to request a copy of the data we hold about you. Contact our support team via email or live chat, and we'll send you your information in a readable format within 14 days. You also have the right to correct inaccurate data—for example, if your registered name on 3446 doesn't match your ID. You can request that we delete your personal data, though we may retain some information (such as transaction history) to satisfy legal or financial audit requirements. We will honour deletion requests for any data beyond what law requires us to keep.
We store your data securely using TLS encryption for data in transit and AES encryption for data at rest. We limit access to your information to staff who need it for their job (for example, our compliance team reviews accounts for fraud, our payment team matches deposits). We monitor our systems for unauthorised access. If we discover a breach, we will notify affected members promptly and provide guidance on next steps.
We may update this policy from time to time. If we make material changes—such as new types of data collection or new third-party processors—we will notify you by email at least 30 days before the change takes effect. If you disagree with a change, you can close your account. Your continued use of 3446 after notification means you accept the updated policy.
Contact Us About Your Data
If you have questions about this policy, want to exercise your rights, or believe we've mishandled your data, reach out to our data protection team. We operate during extended business hours with support available in English and Indonesian. You can contact us via:
- Live chat within your 3446 account (fastest response)
- Email to our support address (response within 48 hours)
- The contact form in the footer of this site
We're committed to resolving data concerns within 14 days. If you're not satisfied with our response, you have the right to lodge a complaint with the relevant Indonesian data protection or telecommunications authority.